sam mission statement
SAM (Store and Move) is a leader in providing containerized storage and moving solutions serving residential and commercial customers. We deliver expert assistance through a highly responsive and convenient service center backed by a nationwide network of storage and moving professionals.
 sam's commitment to you
The entire SAM (Store and Move) team, from our Saint Louis-based call center to our dealers across the country, is committed to giving you the best in customer service. We focus a significant amount of time and attention on ensuring our customers experience a high level of customer service, and we measure our performance by surveying every one of our customers. To date, our customers have rated us in the "excellent" range (the top category) and our intention is to stay there by listening closely to you! Whether you simply require extra storage space or are moving locally or across the country, we know that you want fast, efficient and professional customer service.
Get it with sam!
Tom McCormick
President, SAM (Store and Move), LLC
sam testimonials
|
"What a great experience! Fast, convenient service that was nothing short of incredible. Your container was better than advertised, withstanding both snow and ice storms, while holding the contents of our kitchen curbside. Thanks for making at least one thing during our remodeling run smoothly. I'll never rent a truck or self-storage unit again. I'm a fan of SAM!" |
| |
- William S.
St. Louis, MO
|
| |
|
"Customer service person went above and beyond getting the container there when we needed it. The whole experience was very positive. Will use SAM again in the spring for my business! Thanks." |
| |
- Bill T.
Philadelphia, PA
|
| |
|
"Everyone I spoke to was very polite and helpful. Sometimes I have found when speaking to more than one person about your account, the other person can't help you or isn't knowledgeable about your account, but that never happened with your company. I never spoke to the same person twice and everyone knew what was going on and helped me with no problems. That is almost a never. Thanks for making my job so easy!!! Also, your itemized pricing was easy to understand, that was also a plus!" |
| |
- Kathy B.
Jacksonville, FL |
| |
|
At sam, customer satisfaction is critical to the success of our business. We have developed a rating system as a way for our customers to provide us feedback on our performance. This rating is a cumulative average of five critical areas of customer satisfaction. We feel that these best represent the type of service that most customers expect from a portable storage container company. 
